Shipping Policy

At DEKE, we believe every step of your purchase journey should feel exceptional. From the moment you place your order to the moment it arrives, our goal is to deliver a seamless, stress-free experience—no compromises.


Shipping Destinations

We’re thrilled to ship worldwide* to the following countries:

Canada

United States

Australia

Austria

Belgium

Czechia

Denmark

Finland

France

Germany

Hong Kong SAR

Ireland

Israel

Italy

Japan

Malaysia

Netherlands

New Zealand

Norway

Poland

Portugal

Singapore

South Korea

Spain

Sweden

Switzerland

United Arab Emirates

United Kingdom

 

*If you don’t see your country listed, please reach out to our Customer Care team to see if special arrangements can be made.


Shipping Methods & Rates

  1. Complimentary Ground ShippingWe’re pleased to offer free ground shipping within Canada and the United States on orders of $250 or more (before taxes and after discounts).
  2. Live Shipping RatesFor orders under $250 (before taxes and after discounts), real-time shipping rates will be calculated at checkout—so you can choose the speed and price point that best suits your needs.

All orders ship via Canada Post, ensuring a dependable and timely delivery. Simply select your preferred shipping method at checkout.


Delivery Timeframe

We aim to process every order within 2 business days of purchase. Delivery times vary based on your location and chosen shipping method. We’ll always work to get your order to you as quickly and reliably as possible.


Order Tracking

Once your order has shipped, you’ll receive an email with your tracking information. This lets you follow your shipment’s journey right to your door.


Order Inquiries

We begin processing your order the moment it’s placed to ensure swift delivery. Because of this, once your order has been processed and shipped, we’re unable to accommodate changes or cancellations. If you have any urgent requests or concerns, please contact our Customer Care team as soon as possible.


Questions?
Our dedicated Customer Care team is here to help. If you need further assistance or have any special shipping requests, please contact info@deke.style